General Information

PRICES-

 

 

 It is our objective to offer the finest quality products available at the best possible prices. Prices are subject to change without notice. All prices are subject to applicable taxes. Please note that products priced incorrectly will not be honored. You will be notified before you're order is processed in the unlikely event of a type error.
ALL PRICES ARE IN CANADIAN CURRENCY.

TAXES-

 

 

 

 

 

 
SHIPPING ADDRESS TAX RATE
Within British Columbia 7% PST and 5%GST
Within Canada 5% GST
International ** Canadian Tax Exempt
** All International orders are shipped tax free. Please contact your taxation office to find out more about the payment of sales tax, duties and tariffs that may be applicable.

 

 

SHIPPING-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Most orders will be shipped within 48 hours. Please include all pertinent shipping information with your order. When filling out shipping information, please select the option box to either ship backorders or cancel backorders.

WHEN WE SHIP YOUR ITEM WE WILL BE USING CANADA POST BUSINESS RATES WHICH ARE LESS THAN REGULAR RATES THAT YOU AND I WOULD PAY AT THE POST OFFICE. PLEASE CHOOSE BETWEEN EXPEDITED AND EXPRESS.

On the on-line order form the shipping dollar amount that will be calculated for the items in your shopping cart will be the lowest Canada Post Rate for the smallest (1.0kg and under) items.  ACTUAL shipping charges will be based on package size, length, destination (postal code), and value; and will be calculated using Canada Post's current Commercial Expedited Parcel rates. Some points to consider are: packages over 1 meter in any dimension are charged a $7.50 Oversize charge (this means most 2 piece fly rods); For every $100.00 in value over the first $100.00 there is a $1.05 charge for insurance($1.15 outside of Canada); if you would like an exact price quote on shipping before we ship your order please attach a note in the additional comments section of the order, or call us at 1-800-663-6407 and ask, we will be happy to look it up for you. 

If you would prefer a different shipping method like Greyhound Express, FedEx, Purolater, etc. ..... Please attach a note in the additional comments section of your order, call 1-800-663-6407, or e-mail sales@myflyshop.com.

 
LOCATION TYPE DELIVERY TIME
CANADA - REGIONAL (within BC) EXPEDITED 1-3 DAYS
EXPRESS 1-2 DAYS
CANADA - NATIONAL EXPEDITED 2-7 DAYS
EXPRESS 1-2 DAYS
USA EXPEDITED 6-12 DAYS
EXPRESS 3-5 DAYS
INTERNATIONAL (small packet limited to orders under 1kg and $100.00 in value). Estimated delivery is between major business centers. SMALL PACKET 6-10 DAYS
EXPRESS 4-7 DAYS
Shipping charges for international orders will be calculated when the order is processed and sent via a confirmation email.

PAYMENT-

 

 

 

 

 

 

 

 

 

 

 
ORDER METHOD PAYMENT METHODS ACCEPTED PAYMENTS
ONLINE Secure Transaction Ordering Visa, Mastercard,AMEX
E-mail order - phone in payment Visa, Mastercard,AMEX
E-mail order - mail in payment Money Order, Certified Cheque, Gift Certificate, "Wire" transfer.
E-mail order - Post C.O.D delivery * Money Order, Certified Cheque, Postal C.O.D.
PHONE Call 1-800-663-6407 Visa, Mastercard, AMEX, Money Order, Certified Cheque, Postal C.O.D.
FAX Print order and fax to (604)582-9627 Visa, Mastercard, AMEX Money Order, Certified Cheque, Postal C.O.D.
MAIL
Print order and mail to:
Michael & Young Fly Shop
10484 137th Street
Surrey, B.C. Canada
V3T 4H5
 Visa, Mastercard, Money Order, Certified Cheque, Gift Certificate
* note: C.O.D. is only available in Canada via Canada Post.

GUARANTEE-

 

 

We are confident that you will be pleased with our merchandise, however, if something doesn't suit you, please return it within 14 days for a replacement, substitute, credit, or refund. The customer will be responsible for shipping costs. We will meet any other stores prices on sale or discount mail order, on the same products. If you find any discrepancies with your order, please e-mail or phone us right away at 1-800-663-6407 or sales@myflyshop.com

WARRANTY-

 

Most products offered have a manufacturer's warranty. The warranty period and service varies by manufacturer and product, so please refer to the product information or feel free to call or e-mail us at 1-800-663-6407 or sales@myflyshop.com.

HOURS-

 

OUR SURREY STORE: You will find us in the shop Monday through Wednesday from 10am to 6pm, Thursday 10:00 - 8:30, Friday 10:00 - 7:00, Saturday 9:30 - 6:00 and Sunday from 11am to 5pm.

OUR VANCOUVER STORE: Monday through Wednesday and Friday 10:00 - 7:00 (the extra hour is because we get parking out front back at 6:00pm), Thursday 10:00 - 8:30, Saturday 9:30 - 6:00, and Sunday 11:00 - 5:00.

HOLIDAYS: We will be open 11:00 - 5:00 on all holidays.

All times are in Pacific Standard Time.

CONTACT-

 

 

 

 

 
Michael & Young Fly Shop
ADDRESS 10484 Whalley Blvd, Surrey, B.C. Canada V3T 4H5
PHONE Ph. (604) 588-2833 <Surrey>
(604) 639-2278 <Vancouver>
Fax (604) 582-9627
Toll Free (CDN /USA orders)1-800-663-6407
E-MAIL sales@myflyshop.com